Data Protection

RWE privacy policy

Thank you for your interest in our company. Your privacy is important to us, and you should always feel safe and comfortable when visiting our website. That’s why we have put both technical and organizational measures in place to ensure we observe the relevant legislation at all times. This document describes the information we may gather and what we do with it.

RWE AG is responsible for the content and services made available on this website.

RWE Aktiengesellschaft

RWE Platz 1
45141 Essen
Germany

T +49(0)201-51790
F +49(0)201-51795005
E-mail RWE Aktiengesellschaft

If you have any questions about privacy, contact the data protection officer at:

RWE AG

Datenschutzbeauftragter (Data Protection Officer)
RWE Platz 1
45141 Essen
Germany
E-mail dataprotection@rwe.com

Personal data

You alone decide whether or not to provide us with your personal data, e.g. as part of a registration process or contact enquiry. In general we will use your personal data to help us answer your enquiry, process your order, or give you access to special information, products or services.

When you register, submit a contact enquiry, etc., you may voluntarily make personal data available to us. This may mean we have to communicate your data to a Group member company. Your data is not shared with third parties outside the Group unless this is expressly required under the terms of your enquiry or the product or service you request. You will be advised of this at the appropriate point.

If you wish, you can also provide us with personal data via applications incorporated in our platform (e.g. contact forms or services for which you need to set up a user account). The use of these applications may be subject to conditions that differ from this Privacy Information. We will expressly draw your attention to this by way of additional privacy clauses. Art. 6 para 1 (b) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data for the performance of a contract to which you are a party. Cases in which we need to obtain the consent of the data subject to process his or her personal data are governed by Art. 6 para 1 (a) GDPR.

General information

If you access our websites or view a file, data relating to this process will be stored in a log file on our web server. Apart from your IP address, this data is not linked to you personally. We therefore cannot identify which user viewed which data. But if you access our website, data transmitted to us by your browser is automatically gathered and stored.

This involves the following data:

  • The domain name of the website you came from
  • The websites that you visited in our system 
  • The names of the files you viewed
  • The date and time you viewed a file
  • The name of your Internet Service Provider
  • And your PC operating system and browser version, as appropriate
  • The host name of the accessing computer
  • Language settings

This data is collected for security and/or statistical purposes and to optimize our Internet presence. This data is not attributed to specific people, and is not associated with other data sources. Data is saved for six months and then deleted. Your data is not disclosed to third parties. In exceptional cases we may be obliged to release personal data only when ordered to do so by the competent authorities, if required in order to avert a risk, for law enforcement purposes or for other reasons as determined by the law.

IP addresses

We deliberately avoid logging IP addresses in clear text when you use our websites. Before being saved in our web server log file, your IP address is pseudonymized using a process that complies with privacy requirements. We use the pseudonymized IP addresses to identify and counter attacks, for example, or to draw up web statistics.

Web analysis and web optimization using Cookies

We use Cookies on our websites. These are used to optimize our website, to refine our services and for marketing purposes. The following describes these technologies and how they work.

When you visit one of our websites, we store information on your computer in the form of a cookie, which we automatically recognize on your next visit. Cookies are text files that are stored either in your web browser, or by your web browser on your computer. Viewing a website may store a cookie on your operating system. This cookie contains a characteristic sequence of characters that enable the browser to be clearly identified when the website is viewed again.

Using cookies helps us to give you unrestricted use of our website. They let us ensure your visit to our website is as convenient as possible. For example, they help us to adapt a website to your interests, or save your username to avoid the need to enter it again every time you visit.

Our websites give you the option of viewing and adjusting our cookie settings here. Please note that certain cookies are required for technical reasons to ensure our website continues to function correctly.

We make use of processors as per Art. 4 no. 8 GDPR for the operation and use of cookies. In some circumstances the processors may have access to your personal data that is gathered and processed using cookies. See here for a detailed overview of this data.

See here for an overview of the cookies used on our websites, the data processed in each case and the relevant recipients.

RWE uses cookies in the following categories:

Children

Unless they have permission from their parents or guardians, children should not submit personal details to RWE websites. RWE recommends that all parents/guardians instruct their children about how to deal safely and responsibly with personal details on the Internet. In any case, RWE will not deliberately collect personal details of children or in any way use or disclose such information to third parties without authorization.

Security

RWE has procedures in place to guarantee the security of your personal data. All efforts are made to protect your data against loss, destruction, forgery, manipulation, unauthorized access and unauthorized disclosure.

Links to other websites

RWE websites contain links to other websites. As the provider of our websites, we are solely responsible for the content of our own online presence. Our own content must be distinguished from content created by other providers, for which we cannot assume responsibility or ownership. We have no control over whether the linked website operators comply with the relevant privacy regulations. This Privacy Information therefore does not apply to websites of other providers, even if you view them via links on our website. Your attention is drawn to the privacy provisions of the other providers in each case. No liability on our part will be assumed for the content of third-party websites. Please advise us if you discover any relevant violations. We will inspect the links and remove them as appropriate.

Google Maps

Our website also includes embedded map content from Google LLC’s Google Maps service via an API. To be able to display this content in your browser, Google must receive your IP address and location data, since it would otherwise be unable to deliver this embedded content. The IP will be send to a Google Server in the US. When you visit our website, you will be informed in our so-called cookie banner about the use of Google Maps by referring to this data protection information. If you consent to the processing, click on this cookie category and thereby give your consent as a legal basis in accordance with Art. 6 para 1 lit. a) GDPR. In accordance with Art. 49 para 1 lit a GDPR you also give your consent to your data being processed in the USA. The USA is considered by the European Court of Justice to be a country with an inadequate level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities for control and monitoring purposes, probably without the possibility of legal recourse.

The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Further information on data processing by Google is may be found in Google’s Privacy Policy. If you would like to review or revoke your consent please check here

Contact Form

You have the possibility to contact us via our contact form. To be able to process your request we collect the following information:

  • Salutation
  • Title
  • Name, Surname
  • E-Mail
  • Address
  • Phone Number
  • Company

In addition, you can use a free text to provide us with further information. We need the data so that we know who sent us an inquiry and to answer this inquiry. Personal data that you provide us with when filling out our contact form will be treated confidentially. We use your data exclusively for the purpose of processing your inquiry. The legal basis for processing is your consent in accordance with Art. 6 Para. 1 lit. a) GDPR, which you give by sending the request. We pass on your data within the group to the group company responsible for your request. In certain cases, we also use service providers who can also receive your data.

The data will be stored for as long as is necessary to answer your request. In addition, your data will be stored within the statutory retention periods.

For the contact form provided in this website responsible is:

RWE Renewables Sweden AB

Box 388
201 23 Malmö
Sweden
E-Mail: dpo-north-europe@rwe.com

Newsletter

On our website and via embedded frames in our social media sites, we offer you the opportunity to subscribe to our newsletter or download documents.

1. Which of your personal data is used by us?

To manage and send the newsletter, we process your email address and, if applicable, other information requested in the registration form, as well as the date and time of registration and confirmation. In addition, we collect and analyse data about your user behaviour, e. g. whether and, if so, when you read the newsletter and click on the links embedded therein. The data for analysing opening and click rates is collected exclusively in pseudonymised form, i.e. the IDs are not linked to your other personal data, and it is not possible to establish a direct correlation to a particular person.

2. What are the sources of the data?

You enter your email address and, if applicable, other information during registration. To avoid errors, we use the so-called double opt-in procedure: after signing up, you will first receive an e-mail with a confirmation link and will only be added to the newsletter distribution list once you have confirmed your wish to subscribe to the newsletter. Other data, such as the web beacons or tracking pixels contained in the e-mails, are also collected from you by being automatically transmitted from your device to our system.

3. What do we process your data for on what legal basis?

We use the data to send you our newsletter with information about the RWE Group and to manage the subscriber base. In addition, we optimise our service based on the data about your usage behaviour in order to provide you with the topics that are of interest to you in an even more targeted and relevant way. The legal basis for this is the consent you grant during the registration process. We use the double opt-in procedure to verify your registration and, if necessary, to clarify any possible misuse of your personal data. The legal basis for this is our legitimate interest in fulfilling the above-mentioned purposes, in particular our legal obligation of accountability.

4. To whom will your data be passed on?

If necessary, we share your data with other companies in our group. In addition, we use service providers for administration and mailing, who also receive your data in these cases. We have concluded data processing agreements with such service providers that meet the applicable data protection requirements.

5. How long will your data be stored?

We store your data for the duration of your newsletter subscription. After you have unsubscribed or downloaded the document, we store your consent data for a further 3 years for verification purposes.

6. Is there an obligation to provide your data?

There is no obligation to provide the data. However, without the data provided, we cannot send you a newsletter.

7. Right to withdraw your consent

You have the option at any time to withdraw your consent to receiving the newsletter and to the analysis of your usage behaviour. The easiest way to do this is to use the unsubscribe link at the end of each newsletter.

Questions and comments

You have the right to obtain information from us without charge regarding your saved personal data, and to object to the processing or use of your data. You can also assert your rights to have your personal data blocked, deleted or corrected. Contact us at dataprotection@rwe.com if you have any questions or suggestions regarding privacy.

You have the right to object at any time to the processing of your data on the basis of a balancing of interests or the public interest, if your particular situation provides grounds for objection. This also applies any profiling based on this provision.

If you file an objection, we will no longer process your personal data unless we can prove imperative grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

Objections can be made informally and should be addressed where possible to:

RWE AG, RWE Platz 1, 45141 Essen, Germany, E-Mail dataprotection@rwe.com

Du har också rätt att klaga till en tillsynsmyndighet. Du är fri att kontakta den behöriga tillsynsmyndigheten för den Statliga Kommissionen för Dataskydd och Frihet av Information North Rhine-Westphalia (Postfach 20 04 44, 40102 Düsseldorf, Germany) angående frågor om dataskydd.

Eftersom Internet fortsätter att utvecklas kan vår strategi för dataskydd komma att justeras i enlighet därmed. Vi kommer att annonsera om eventuella ändringar i god tid via denna webbplats. 

 

RWE Group 2020, Essen